Return & Refund Policy

At Jewel Bliss, we want you to be happy with your purchase. If you are not satisfied, you may request a return within  14 days of receiving your order.

Return Conditions

To be eligible for a return, the item must:

• Be unused and unworn

• Be in its original condition and packaging

• Have all original tags attached

• Include proof of purchase or order details

Damaged or Incorrect Items

Please check your order when you receive it. If your item arrives damaged, defective, or incorrect, contact us as soon as possible at jewalblissofficial@gmail.com with your order number and photos of the item. We will review the issue and arrange an appropriate solution.

Non-Returnable Items

For hygiene reasons, certain items may not be eligible for return once worn or used. Sale items and gift cards are non-returnable, unless the item is defective or incorrect.

Return Process

To request a return, email us at jewalblissofficial@gmail.com before sending anything back. We will provide you with the return instructions.

Items returned without prior approval may not be accepted.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your bank or payment provider.

Jewel Bliss reserves the right to refuse returns that do not meet the conditions stated above, subject to applicable UAE consumer protection laws.